CUSTOMER SUCCESS

Learning everything about the client in order to create a customized experience from the ground up. Customer Success takes a hands-on approach to training brokers, admins and agents while developing personal relationships with account holders.

Accounts handled by Customer Success (and growing!)

CUSTOMER SUCCESS TEAM MEMBERS

Liv

HEAD OF CUSTOMER SUCCESS & SUPPORT

“It’s never the same day twice in Customer Success. Each brokerage is diverse and every interaction is unique. We are passionate about the people; the partnerships we form are what drive us to be the ultimate voice and advocate of the customer. SkySlope is the vessel of life-changing relationships, and we are truly and deeply obsessed with the success of our clients.”

Taylor

TECHNICAL CUSTOMER SUCCESS MANAGER

“When something has to get done, no one is going to do it for you. You have to be proactive and diligent. You can’t push things off or procrastinate. To be a CSM, you have to be a strong, autonomous individual.”

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